Case Study

Implementation of Dynamics 365 Business Central

Business Central has experienced rapid growth since its launch in 2018, with over 70,000 customers worldwide and a growing partner ecosystem.

Overview

The client is a mid-sized retail company that had outgrown its aging accounting software. DAX implemented Microsoft Dynamics 365 Business Central to replace it with a single system covering finance, sales, and inventory.

Close-up of a hand interacting with a futuristic digital interface.

Business Pain Points

  • Aging accounting software no longer matched the needs of a growing retail business.
  • Finance, sales, and inventory data sat apart, with no single view across the business.
  • Decision-making was slowed by the effort of pulling numbers together from separate sources.
  • A replacement had to land on a fixed timeline and budget without disrupting trading.

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Solution

  • Implemented Microsoft Dynamics 365 Business Central as the replacement for the legacy accounting system.
  • Brought finance, sales, and inventory onto one platform to give a unified view of the business.
  • Planned and delivered the rollout to a fixed timeline and budget.

Modules:

  • Microsoft Dynamics 365 Business Central
  • Financial Management
  • Sales
  • Inventory

Benefits

  • Delivered on time and under budget.
  • A unified view of finances, sales, and inventory in a single system.
  • The client is now able to make more informed business decisions.
  • A modern, supported cloud platform to build on as the business grows.

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