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Copilot extensibility licensing does not price the agent. It prices who the user is and what data the agent reaches. Where the line falls, and what meters.

Dynamics 365 capacity licensing scales with volume, not headcount. Tenant licences and capacity add-ons are the lines that move in year two.

A department head who only approves things looks like the easiest licensing call in the project. The 15-table cap is where that answer usually breaks.

Two decisions set your Dynamics 365 license requirements, and neither happens in a purchasing conversation. One is role design. The other is architecture.

Two Microsoft licensing changes landed in 2026, and both are already live. A Microsoft license renewal checklist to run before you plan 2027.

You keep paying for software licenses whether anyone uses them or not. Here is where the waste hides, and how to find your number before the next renewal.