Blog

Copilot Studio agents can now hand off to other agents via MCP and A2A — real, GA infrastructure, not a forecast. Each handoff can be individually defensible while the combined outcome has no owner at all. Here’s what a chain needs that single-agent governance doesn’t supply.

Microsoft says Dynamics 365 exposes over 650,000 MCP actions. Nobody has defined what counts as one, and nobody has built the tooling to say which few dozen an agent should actually be allowed to invoke. Capability stopped being the constraint; selection is now the work.

Microsoft is retiring the twice-yearly Dynamics 365 release wave model in favor of continuous publishing. ERP change management can no longer run on a project calendar — it has to become an operating capability.

Cloud-based software changes the economics of enterprise operations. How cloud infrastructure, accessibility, collaboration, scalability, security, and operational efficiency reduce cost and support faster growth.

Agent capability now reaches Business Central through a delivery path with no approval gate. The decisions an ERP project used to force — ownership, review, evidence, segregation of duties — are now nobody’s task. What to put back, and why Finance and Operations is still a different answer.

A single-entity pilot proves an agent can do the work. Multi-entity ERP agents raise a different question: whose rules, whose authority, and whose review.