Dynamics 365 Finance & Operations Managed Support Service for a Leading Real Estate Company

Overview

The client is a leading real estate firm running Microsoft Dynamics 365 Finance & Operations as its core ERP platform. DAX provides ongoing Application Managed Services (AMS) so the platform keeps running smoothly while the client stays focused on its core business.

Business Pain Points

• Managing the complexities of a D365FO estate in-house pulled focus away from the core real estate business.
• Platform issues were being handled reactively rather than caught before they affected users.
• Application performance needed continuous tuning to keep pace with business demand.
• Ongoing enhancements required ERP capability the internal team did not need to carry full time.

Solution

• Ongoing Application Managed Services: a dedicated DAX team supporting the D365FO platform day to day.
• Proactive monitoring: issues are surfaced and addressed before they disrupt business users.
• Performance tuning: continuous optimization to keep the platform responsive as usage grows.
• Continuous enhancements: incremental improvements delivered against evolving business requirements.

Modules:

• Microsoft Dynamics 365 F&O
• Application Managed Services (AMS)

Benefits

• The D365FO platform runs smoothly, with fewer disruptions to business users.
• The client stays focused on its core business while DAX handles ERP complexity.
• Improved application performance through continuous tuning.
• A long-term partnership model that reduces IT cost compared with carrying the capability in-house.