Case Study

3PL Warehouse Integration with Microsoft Dynamics AX

Integrated Microsoft Dynamics AX 2012 with a third-party logistics (3PL) managed Warehouse Management System for a key distribution center.

Overview

Integrated Microsoft Dynamics AX 2012 with a third-party logistics (3PL) managed Warehouse Management System for a key distribution center in Cambridge. Although operated by a 3PL partner, the warehouse remained an active fulfillment hub requiring tight ERP integration.

3PL warehouse integration with Microsoft Dynamics AX.

Scope

Outbound Transactions from AX to 3PL WMS

  • Sales orders ready to ship
  • Purchase orders for receipt
  • Transfer orders destined for the warehouse

Inbound Transactions from 3PL WMS to AX

  • Shipment confirmations triggering packing slip posting
  • Purchase order receipt confirmations
  • Transfer order receipts
  • Inventory adjustment transactions

Key Activities

  • Requirements Gathering: Collaborated with internal supply chain teams and 3PL operations.
  • Interface Design: Mapped AX entities to 3PL WMS transaction formats.
  • Development: Built automated outbound and inbound AX interfaces.
  • Data Exchange: Implemented secure SFTP-based integration with scheduled batch jobs.
  • Testing: Performed end-to-end testing with mock shipments, receipts, and adjustments.
  • Go-Live: Coordinated cutover to ensure uninterrupted warehouse operations.

Outcome

  • Enabled near real-time integration between AX and the 3PL WMS.
  • Automated six core warehouse transaction types.
  • Reduced manual data entry by ~70%.
  • Achieved 100% transactional accuracy during parallel run.
  • Improved shipment confirmation to same-day processing, accelerating invoicing.
  • Reduced PO and transfer order receipt processing time by ~50%.
  • Improved inventory accuracy, reducing stock discrepancies by ~25%.

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