Overview
The customer is one of the leading manufacturing companies. Supplying furniture to big clients globally.
Business Pain Points
- Since business manufactures sellable products are on the large scale, It was very hard to manage the end to end product manufacturing and delivery.
- Since every product is customizable. Innovation while ensuring the high productivity was hard to balance.
- Manufacturing process had many stages including quality check, inspection stages which increased the time to market by 100%.
- Financial reconciliation, account management, report generation and all other activities were taking a-lot of man hours and was costly as they were manual.
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With 20+ years of industry experience in ERP and CRM, DAX is proficient in crafting tailored solutions to meet the needs of businesses.
Solution
- With the help of business central supply chain capabilities we improved the sale of furniture by 80%. We could complete bigger orders and provide accurate delivery dates ahead of time due to system visibility.
- we could bring together all finance related activities and department and built a consolidated account management system using business central F&O features. Live reporting with accurate figures helped us in taking strategic decisions.
- Reduced market to go time by 75% and reduced maintenance costs by 30% in one year with the help of business central. Business could focus on core business activities while all the business operations were taken care by business central.
Benefits
- Working with experienced functional consultants and developers we could deliver many projects while ensuring 99.5% production stability. We provide hyper-care support post going Live and later we give business trainings as well. We never stop helping our customers in their ERP journey.
- We assure improved customer satisfaction as we attained 100 % response SLA, 99.5 % resolution SLA, Regular, weekly, Monthly meetings & Feedback session with present partners. Flexible pricing and resource allocation.
