Requirements and Planning
The Requirements and Planning phase is pivotal in Dynamics 365 implementation, setting the stage for success. Our experienced consultants evaluate your existing processes and infrastructure, guiding you through due diligence. We collaborate on project documentation, preparing a detailed plan, proposal, and Statement of Work (SOW) to ensure alignment. Simultaneously, we analyze your business model, finalize requirements in the Functional Requirements Document (FRD), and perform a fit-gap analysis to identify necessary customizations. Comprehensive Environment Specification documentation is crafted for a seamless deployment.
Configuration and Set-Up
The configuration and set-up phase in DAX SWS implementation is foundational. Activities range from designing technical architecture to testing. The process involves developing Functional Design, Technical Design, and Solution Design documents, finalizing data migration design, establishing test criteria, configuring standard modules, and developing custom code. Functional and feature testing follows, culminating in the creation of user training documentation. This phase ensures a tailored solution for a successful transition, empowering users to maximize DAX SWS potential.
Data Migration and Testing
In this critical phase, data migrates seamlessly to Dynamics 365, analyzed for a smooth transition. Rigorous testing, including unit, integration, and user acceptance testing, ensures functionality and reliability. Performance testing assesses system capabilities under various conditions, while security measures safeguard sensitive data. Training sessions equip teams with necessary skills, and detailed documentation supports the transition to Dynamics 365.
Training and Deployment
The final phase focuses on training and deployment. A robust production environment is set up, data is migrated accurately, and user acceptance tests are conducted. Comprehensive training empowers users, and clear documentation serves as a valuable reference. A meticulous go-live check precedes the system's promotion to production, marking the culmination of the implementation process.
Monitoring and Support
The last phase ensures ongoing success. Pending issues are resolved, comprehensive user documentation is finalized, and knowledge transfer sessions are conducted. A post-mortem of the project identifies lessons learned, contributing to future improvements. Ongoing support, technical assistance, and training are provided, leveraging Microsoft's Review Offerings to proactively assess system design and delivery. Performance analysis optimizes the system for the best possible results. The monitoring and support phase guarantees the system's success and customer satisfaction.