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Dynamics 365 multiplexing rules already name automation. What they do not settle is whose licence an agent consumes when it acts on its own identity and its own schedule.

Dynamics 365 licensing changes arrived through a dozen dated guide editions and a rollout schedule revised twice. What changed, when, and which three changes affect you now.

Power Platform self-service purchase is on by default, can only be switched off product by product, and admins cannot cancel what a user buys. What to check in your tenant, and who should own it.

Copilot extensibility licensing does not price the agent. It prices who the user is and what data the agent reaches. Where the line falls, and what meters.

Dynamics 365 capacity licensing scales with volume, not headcount. Tenant licences and capacity add-ons are the lines that move in year two.

A department head who only approves things looks like the easiest licensing call in the project. The 15-table cap is where that answer usually breaks.