Case Study

Dynamics 365 Field Service integrated with Finance & Operations Implementation for a Security System Service Provider

Dynamics 365 Field Service empowers field technicians to be more efficient. Learn how a security system provider improved its field operations with this module.

A security system service provider needed to improve the efficiency of their field technicians. We implemented Dynamics 365 Field Service, which provided them with optimized scheduling, mobile access to work orders, and real-time inventory management. As a result, they reduced travel time by 15% and improved first-time fix rates by 20%.

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