In the ever-evolving world of technology, keeping your business systems up to date is not just an option; it’s a necessity. Microsoft Dynamics AX users, it’s time to take note! Mainstream support for several legacy versions of Dynamics AX is ending, and this brings both challenges and opportunities.
How does the end of Mainstream Support affect me?
- No Enhancements: Microsoft will cease developing or enhancing the product. This means no new features or improvements will be introduced.
- Security Updates and Hotfixes: You will no longer receive regular security updates or non-security hotfixes, leaving your system potentially vulnerable to emerging threats.
- Warranty Claims: The period for making warranty claims will also come to an end.
So what is the next step? Upgrade!
This transition is an opportunity to embrace the future. We recommend upgrading to the latest versions of Microsoft Dynamics 365 finance and operations apps, such as Dynamics 365 Finance, Supply Chain Management, Commerce, and Project Operations.
To do so, here’s what you need to know:
- Dynamics AX 2009 SP1: Customers should utilize the migration tool that is readily available.
- Dynamics AX 2012 and Dynamics AX 2012 R2: The path to success involves upgrading to finance and operations apps through Dynamics AX 2012 R3 using the provided upgrade tool. For additional upgrade details, refer to Upgrade from AX 2012 to finance and operations apps.
Can I delay the Dynamics 365 upgrade project?
You may be opening your system to potential troubles:
- Delaying the upgrade may leave your system vulnerable to security risks due to the end of support for your current version.
- By delaying the upgrade, you risk missing out on valuable new features and improvements that can boost your efficiency and competitiveness.
- While delaying may seem like a short-term cost-saving measure, it can result in higher long-term expenses related to maintenance and security.
- Delaying the upgrade can hinder your ability to adapt to changes and meet customer expectations.
- An outdated system may become less compatible with other software and industry standards, potentially impacting operations and partnerships.
- Consider how the upgrade fits into your long-term business goals and technology roadmap. Delaying may hinder your ability to achieve these objectives.
What were the Mainstream Support Timelines?
Mainstream support for Dynamics AX 2009 Service Pack 1 (SP1), Dynamics AX 2012, and Dynamics AX 2012 R2 came to an end on October 9, 2018. Security hotfixes were provided during the extended support period, which concluded on April 12, 2022.
Dynamics AX 2012 R3, the last in this series, bid adieu to mainstream support on October 12, 2021. Security hotfixes continued until January 10, 2023.
Important Updates:
- No Non-Security hotfixes and regulatory updates are not available during the Extended Support phase for Dynamics AX products.
- You can access information about upcoming legislation changes in supported countries/regions via Lifecycle Service (LCS) alerting project. Learn how to access LCS alerts.
- You can get visibility into Microsoft plans for releases of new regulatory features for Dynamics 365 Finance, Supply Chain Management, Commerce, and Project Operations via LCS Issue Search.
- You can view and try actual regulatory features in Dynamics 365 prior to a release. If you have purchased cloud licenses for Dynamics 365, all service updates are available for preview through the Shared Asset Library in Lifecycle Services.
- You can access the code and configurations for regulatory features prior to a release through Shared Asset Library in LCS.
The Time to Act Is Now
The end of mainstream support for legacy Microsoft Dynamics AX versions marks the start of a new journey. It’s an opportunity to modernize your business operations, embrace the latest advancements, and secure your organization’s competitiveness in the dynamic realm of technology.
Don’t let time slip through your fingers. Elevate your systems to the latest Dynamics 365 solutions and set your business on a trajectory of growth and innovation. When it comes to a hassle-free upgrade, you need an empathetic partner, and DAX is enthusiastic to kickstart your journey.
So, why wait? Contact us now to embark on an upgrade journey filled with boundless possibilities.
The future is here, and it’s yours for the taking.
To know more details please follow this article by Microsoft: End of mainstream support for Microsoft Dynamics AX 2009, Dynamics AX 2012, Dynamics AX 2012 R2, and Dynamics AX 2012 R3